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Customer Services

OfficeHQ understands how important it is that your customers receive a consistently friendly and professional response to their enquiries.  We have developed the following services to assist those that are not always able to respond immediately themselves.

 

Customer Response

Responding to your customer’s efficiently and effectively can be challenging when you work alone or away from your base.  By diverting your phone line, mobile and email/web enquiry to OfficeHQ, we can respond immediately using your scripts and guidelines.

Technology permitting, we can even take and process orders for you using your system.

Click here now to enquire about OfficeHQ services.

 

Bulk Mailouts

Marketing directly to your customers is a cost effective way to promote your business, however stuffing envelopes or creating mailing databases can be time consuming.

Whether you have the material ready to go, or need assistance sourcing material, OfficeHQ can take care of the details for one off projects or regular campaigns.

Hard copy mail outs will incur additional charges for stationary and postage if required.

Click here now to enquire about OfficeHQ services.

 

Database Creation and Management

A well maintained database of your customers gives you the freedom to communicate with any number of them quickley and as frequently as you like.  A database need not be complicated to set up or to maintain, but can be a powerful tool.

Click here now to enquire about OfficeHQ services.

 

Website Management

Many websites contain areas that require updating either sporadically or on a regular basis, adding new products, Trademe listings and so on.

Let OfficeHQ take care of these for you.

Click here now to enquire about OfficeHQ services.

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